Utilities

Whether it’s managing a large archive of property records, paying invoices on time, instantly finding the right engineering document, or managing employee information, utility and energy company employee productivity is elevated when you automate workflows and outsource other repetitive, tedious, manual tasks.

ISSI will assess your situation and goals, identify the right customized solution and implement it with the best support in the business – so that you can achieve a digital transformation.

Go Paperless

If you have a large volume of paper, whether it’s an employee backfile, property records, engineering documents, contracts, old invoices, or anything else, ISSI can take care of it. Whether onsite or at one of our regional service bureaus, we will conduct a document survey to determine everything that needs to be scanned: now, later (on-demand) or doesn’t need to be scanned at all. We’ll then scan it and deliver the document images and data in any format to your document management or enterprise content management (ECM) system.

For incoming paper documents, we can serve as your outsourced digital mailroom and scan all AP invoices, property records (including large/wide format), customer correspondence, and anything else.

Workflow Automation

Once we’ve tamed the paper beast, we will assess your workflows to see what can streamlined and automated with workflow automation and robotic process automation (RPA). Common utility applications include:

• AP invoice processing
• HR
• Scanning property records into Esri ArcGIS
• Contract management
• Records retention and destruction

Document & Content Management

Need a new repository other than filing cabinets, your shared drive, Microsoft SharePoint, or old document management software?

Hyland OnBase is the best in the business, whether you need cloud or on-premise, and can easily handle even the high volume of documents common with utilities.

“Before OnBase, when an auditor showed up it took hours to find what they were looking for. With documents so easily accessible in OnBase, it takes five minutes.”

– Jim McCarthy, Lead Systems Analyst at Seminole Electric Cooperative

Read the whole Seminole Electric Cooperative case study here

ISSI Utility Clients

• Southern Company & Georgia Power (case study)
• Middle Tennessee Electric
• Pace Global/Siemens Industry
• Santee Cooper

Contact us to learn more about workflow automation and document management for utilities