Digital Mailroom Outsourcing: 4 Options

When you partner with ISSI for your digital mailroom, you have four automated digital mail processing levels to choose from:

Level 1: Rapid Mail Room Scanning Solution

Using document scanners provided and maintained by ISSI

Paper mail is received and manually sorted by addressee as it’s performed today
Your mailroom personnel opens, preps and scans paper mail with scanners provided by ISSI into digital folders on a server
Digital mail images are retrieved from the server by departmental contacts or delivered to recipients as email

Level 2: Automated Mail Recognition & Classification Solution

Using document scanners with ABBYY Vantage Classification

Paper mail is scanned into email for delivery to the relevant department
OCR technology determines the mail stop department
OCR validation and training for mail that needs help (e.g. to confirm addressee/department or mail type)
Email is the delivery method to the department email group

Level 3: Automated Mailbox Delivery & Cloud Storage Solution

Using document scanners + ABBYY Vantage + OnBase document management software

Paper mail is scanned into email for delivery to the relevant department
OCR technology determines the mail stop department
OCR validation and training for mail that needs help (e.g. to confirm addressee/department or mail type)
Document repository (OnBase) stores mail by document type for secure access by employees
A mobile mail access option is available

Level 4: Automated Mail Workflow Processing

Using document scanners + ABBYY Vantage + OnBase + Workflow Automation

Paper mail is scanned into email for delivery to the relevant department
OCR technology determines the mail stop department
OCR validation and training for mail that needs help (e.g. to confirm addressee/department or mail type)
Document repository (OnBase) stores mail by document type for secure access by employees
A mobile mail access option is available
Mail type is delivered to one or more employees
Mail is routed with timers
Automated workflows engage by mail type (e.g. AP invoice processing, loan application processing)

How Much Will You Save?

Based on our 20 years of experience, our clients have reduced their inbound document capture and processing costs and the time needed by 80-90%.

The best way to identify how much you will save is to have us conduct an ECM & Records Management Audit. The audit evaluates current vs. future costs, processing gaps and the cost-justification needed to get buy-in from your management.

Learn more about what you can expect from ISSI >>

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